Union Assurance (UA) is renowned for setting new trends and novel approaches in terms of embracing disruptive technology and digital initiatives.
UA recently introduced the first of its kind, customized digital policy book to its valuable customers which could provide the most convenient service and transparency related to the policy information they have always been looking for.
Through this customized digital policy book, the customers would be able to receive all the information related to their life insurance cover at their fingertips. This approach will eliminate the issues and delays the customers had to face in terms of receiving overall details about their life insurance policy.
According to the new method, all the customers will receive a text message to their mobile phone with a link where the customers will be able to view personalized information about their Life Insurance policy. The digital policy books are also enabled with QR codes with the ‘Insurance Simplified’ feature which was introduced to deliver simplified policy documents by explaining policy terms and conditions unambiguously.
auraDOC partner with DOK Solutions Lanka (Pvt) Limited to integrate the auraDOCS solution with their core ERP and other related tools. auraDOCS playing a vital role as the central digital archive solution for all core systems with real time capturing.